Frequently Asked Questions
Here are the answers to the most frequently asked questions we receive.
If you can not find an answer to your question below, contact us on 01420 588444 or email@example.com
Click the question to see the answer.
+ Why do we use Oak?
To make our garden furniture we us Oak, Quercus Robur and Quercus Petrea and we source it from sustainably managed forests in Europe (either PEFC or FSC certified). Oak is widely recognised as being one of the most durable temperate hardwoods due to its high tannin content (used to preserve leather, and preserve and impart flavour to our greatest wines and whiskies), it was described by Gertrude Jekyll as 'the best material for a garden seat'. Oak's impermeability and strength made it the choice material for boat building through the ages and not least by King Henry VIII, when the Royal Navy was formed in the 16th Century, and witnessed by the building of his prized warship the Mary Rose, resurrected from the bottom of the sea in 1982.
Oak has wonderful steam bending properties, which allow our craftsmen to create extraordinary curves out of solid timber in a way that the tropical woods simply cannot replicate. The beauty of the patterned grain is exquisite and over time, will acquire a beautiful warm silver colour.
+ Where can I see your outdoor furniture?
This list is not exhaustive so please do contact us to find out the nearest location for you to see our pieces.
- Visit our Showroom
- Public/Corportation space locations
- RHS Chelsea and Chatsworth Flower Shows
- Kew Gardens
- Oxford Botantic Garden
- Watts Gallery
- The Wallace Collection, Manchester Square, London
- Savil Garden, Windsor Great Park
- Harbor Square Gallery (stockist) 374 Main Street, Rockland, Maine, ME 04841-3346, USA
+ How can I personalise my outdoor furniture?
We offer a number of options to make a piece unique.
Typically for gifts, celebrating an anniversary, birthday or special memory, we offer hand-carving or a brass plaque set into the furniture.
For unique furniture designs, we offer made-to-measure and bespoke services.
+ Is there a way to anchor my furniture to the ground?
For security, we can provide, according to the specific setting, a choice of discreet steel leg fixings set inside the furniture legs, which are in turn set into the ground using concrete or a special epoxy resin.
+ Do you supply cushions, covers and parasols?
Our seats and bench are designed with comfort as one of the principal values, as so cushions are not a requirement.
We do offer fitted cushions available to order. Standard cushions are made from soft weather-resistant Sunbrella Fabric ® in a variety of standard colours. Cushions should not be allowed to remain damp for a prolonged period of time.
We provide covers that can be placed on the furniture when not in use to keep debris off the Oak.
We can also source good parasols in a variety of colours, simply contact us with your requirements.
+ How should I look after my furniture?
Placement of furniture is very important. If placed directly on grass the feet can, with time and if not allowed to dry out, absorb moisture which may eventually lead to rot. If furniture must be placed on grass, we suggest a piece of slate or quarry tile is placed under each foot to avoid direct contact with the ground. Ideally the furniture should be placed with air circulating around it.
Furniture should be cleaned once a year. We recommend using a stiff, but not metal, brush, warm water and a pH neutral detergent. For more stubborn dirt, we recommend using sugar soap or a wood cleaning solution. At three to five years old the furniture should be cleaned and treated with a Penetrating oil. It needs a light sand before the oil is applied.
Once the furniture has been coated with the penetrating oil, it becomes easier to maintain.
An annual wash, light sand and a re-coat every two years will keep the furniture in great condition.
Our Aftercare service is always on hand to give advice and recommendations.
Please do not use a pressure washer to clean the Oak. This can damage the furniture.
+ What can I do if my furniture needs some TLC?
Please contact our aftercare service. We are specialists in the care of our furniture, no matter its age. further information click here or contact us firstname.lastname@example.org 01420 588444
+ Do you make bespoke outdoor furniture?
+ What is your Bowline furniture made out of?
The frames are constructed from 316 marine grade stainless steel, precision engineered, to allow Bowline to be used in all locations and climates.
Robust, weatherproof and fade-resistant, the specialist outdoor acrylic fabric gives the furniture a pleasing, soft, natural feel. The fabrics on all pieces are easily removed, washable and come in a range of colours.
The taper on the arms and legs, although difficult to achieve, gives the whole Collection a light, naturally sprung look. Hand-stitched leather arms and fine jointing details add to the quality and elegance of this Collection, which we hope you will find the opportunity to enjoy.
+ Is your furniture environmentally friendly?
Consideration for the environment was one of our original concerns, as we are unwilling to use resources which are not regenerated at a sufficient rate to halt the erosion of the world's rainforests. However, we remain determined not to compromise on the quality and durability of our output.
Our first choice of material was therefore Oak: strong, durable, with a transparent supply chain of timber from well managed forests close to home. Oak also has another advantage, in that it can be steam bent to create solid wooden curves which allow for the most efficient use of the wood and thus result in minimal wastage.
We use only Oak from certified sustainable woodland sources, with either FSC or PEFC certification. It comes predominantly from France but also Germany and a growing proportion from England, as it becomes increasingly available. The trees that we use at Gaze Burvill are between 120 and 150 years old, and all come from sustainably planted and re-planted forests.
In 2010 Simon Burvill became a Trustee of Woodland Heritage, a charity which supports the re-establishment of the link between furniture and forest, and promotes expert planting and management of prime quality woodlands and forests.
Gaze Burvill never forgets the important link which connects forestry and furniture-making. This bond between a final piece and the trees or woodlands from which it is has come has too often been broken by industrialisation and globalisation of supply. This break has in some areas degraded our appreciation of a wonderful natural material, not to mention caused great environmental damage and waste, with furniture manufacture directly responsible for the deforestation of large areas around the world. All wood, as a growing tree or as a piece of furniture, captures carbon in the best way, Nature’s way.